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CubeSmart Self Storage - Washington - 1850 New York Ave NE

1850 New York Avenue NE
Washington, DC 20002
(202) 470-6288
5 stars

See all 44 reviews

Reserve a storage unit online or call (202) 470-6288.

About CubeSmart Self Storage - Washington - 1850 New York Ave NE

CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry!

Customer Review

 
4.5 out of 5 stars
Lisa
Jul 11, 2019

Nice new facility

The place is about 2 years old and is very well kept. The storage areas and halls are very clean as is the front office area. There is security in the form of access code entry required for outdoor gate entry and upwards bound elevator use. The general manager, Frankie is wonderfully helpful and upbeat. She answered all my questions thoughtfully. My experience signing the storage rental paperwork with her went smoothly and quickly as well. I was unhappy that only one elevator was operational the day I moved my stuff in however. This translated to more movers time and more expense for me. While I am a very new tenant, I would definitely recommend this facility based on my limited experience so far.


See all 44 reviews of CubeSmart Self Storage - Washington - 1850 New York Ave NE

Features

  • Elevator available
  • Vehicle requires insurance
  • Vehicle requires title
  • Moving supplies for sale
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% military discount (active-duty)

Hours

Office Hours
Sun11:00 AM - 3:00 PM
Mon9:30 AM - 6:00 PM
Tue9:30 AM - 6:00 PM
Wed9:30 AM - 6:00 PM
Thu9:30 AM - 6:00 PM
Fri9:30 AM - 6:00 PM
Sat8:30 AM - 5:00 PM

Hours

Access Hours
Sun6:00 AM - 10:00 PM
Mon6:00 AM - 10:00 PM
Tue6:00 AM - 10:00 PM
Wed6:00 AM - 10:00 PM
Thu6:00 AM - 10:00 PM
Fri6:00 AM - 10:00 PM
Sat6:00 AM - 10:00 PM

Available Units by Price

5' x 5' Locker

  • Climate controlled
  • 4 ft ceiling
  • Interior
$48.75
per month

5' x 5' Unit

  • Climate controlled
  • Interior
  • Elevator
$75.00
per month

5' x 10' Unit

  • Climate controlled
  • Interior
  • Elevator
$90.75
per month

10' x 7.5' Unit

  • Climate controlled
  • Interior
  • Elevator
$102.00
per month

5' x 10' Unit

  • Climate controlled
  • Floor 1
  • Interior
$116.25
per month

10' x 10' Unit

  • Climate controlled
  • Interior
  • Elevator
$120.75
per month

10' x 15' Unit

  • Climate controlled
  • Interior
  • Elevator
$182.25
per month

10' x 20' Unit

  • Climate controlled
  • Interior
  • Elevator
$234.75
per month

10' x 20' Unit

  • Climate controlled
  • Floor 1
  • Interior
$249.00
per month

10' x 25' Unit

  • Climate controlled
  • Interior
  • Elevator
$333.00
per month

1850 New York Avenue NE, Washington, DC 20002


Customer Reviews of this Facility (44)

 
4.5 out of 5 stars
Lisa
Jul 11, 2019

Nice new facility

The place is about 2 years old and is very well kept. The storage areas and halls are very clean as is the front office area. There is security in the form of access code entry required for outdoor gate entry and upwards bound elevator use. The general manager, Frankie is wonderfully helpful and upbeat. She answered all my questions thoughtfully. My experience signing the storage rental paperwork with her went smoothly and quickly as well. I was unhappy that only one elevator was operational the day I moved my stuff in however. This translated to more movers time and more expense for me. While I am a very new tenant, I would definitely recommend this facility based on my limited experience so far.

 
4.5 out of 5 stars
Denise
Jul 04, 2019

Great Service

Great Service! Very Clean and ease of access.

 
5 out of 5 stars
Carter
Jun 02, 2019

Just what you need! Nothing more, nothing less.

It’s exactly what you need! I live in Shaw and this facility is an easy drive up New York Ave. The facility has dollys/carts to make moving easier, and everything locks/unlocks with your given PIN number.

 
3 out of 5 stars
D
May 17, 2019

Clean facility; shady customer service

The facility is very clean and convenient if you are moving from Washington DC. The customer service was a bit shady, however. They call you when you make an online reservation. When they called me, they confirmed that they offer prorated daily-rate if you are storing stuff 2-3 days over the monthly stay (i.e., so you'd just pay for those extra days instead of full month). But when I arrived with my stuff, the customer service said that they do not offer such service. I booked this storage, as opposed to the other ones in the area, for this exact reason - that they offer prorated rate. I was totally caught off guard when they told me this on the day I arrived with my moving company that I had already paid for. I felt like they kind of sweet talked/lied to you in advance just to get you to come and tell the truth when you are actually there, which is at your most vulnerable state since your stuff is already packed and have hired/paid movers by that point. I made several calls to make the case afterward - they said that they will make a note on my storage unit and try to accommodate. But I haven't moved out yet so we will see what happens. Depending on how the exiting goes, I may change my review.

 
4.5 out of 5 stars
Ronald Johnson
May 02, 2019

Dependable staff

Fast and dependable, units feel safe and secured

 
5 out of 5 stars
Nadeeya
Apr 30, 2019

Very easy process loved Brittany

Brittany was amazing and made my process easy and answered all of my questions!

 
5 out of 5 stars
Ken
Apr 05, 2019

Really chill

Great service, decent location, nice digs overall.

 
5 out of 5 stars
Kenneth
Apr 03, 2019

Fantastic service

Brittany was fantastic and was able to accommodate a bigger storage space than originally planned st a great price.

 
5 out of 5 stars
Kate
Apr 01, 2019

Great customer service, easy to use space

The customer service here is wonderful. Everyone I have spoke with has been super helpful! The place is easy to access and clean. I wish there were more Dollys available for moving, but other than that, everything is perfect!

 
5 out of 5 stars
Jonicque
Feb 28, 2019

The best

Great customer service and positive energy

 
4 out of 5 stars
Kate
Jan 22, 2019

Great service, clean place. Could use more carts.

I've had an excellent experience working with two separate managers at the Cube Smart location on New York Avenue. They are pleasant and capable, and I appreciated that they showed me the unit and spoke with me about all available options before I made a final decision. The units themselves are clean and well conditioned. Access is easy via large elevators and parking beys. However, there are only a very few rolling carts, and no hand trucks available to assist with the move. Especially on busy move-in or move-out days, this can be a problem.

 
5 out of 5 stars
Tyrone
Jan 16, 2019

The manager had awesome service.

This is a clean and friendly location. I just don’t like the traffic of trying to get in to the lot

 
3.5 out of 5 stars
Katherine
Dec 29, 2018

All good but more info can be given upfront

I was called multiple times to confirm my reservation but at no time did anyone let me know that I had to bring a lock and key and that I needed to pay insurance. This is not too hard to share when calling and leaving a voicemail.

 
5 out of 5 stars
Emily
Oct 28, 2018

Very good experience.

Very positive experience. Might want to add a few more carts though. Had to wait for carts to be available.

 
5 out of 5 stars
Raylene
Oct 01, 2018

AWESOME site management!

AWESOME customer service from property manager Frankie! My move-in day was fraught with delays loading at one storage facility (north of Baltimore) to arriving at my new location (New York Ave., DC) - Frankie did "check-ins" with me about every 25-30 minutes, starting 1 hour before the office closing. I was delayed about 15 minutes arriving and she generously stayed to check me in!

 
5 out of 5 stars
Allen
Sep 09, 2018

Great space and easy to get!

Perfect sized unit for all my belongings. Only took a few minutes to sign up.

 
5 out of 5 stars
Matthew
Sep 01, 2018

Great customer service and clean digs.

Was greeted and seated kindly and efficiently.

 
5 out of 5 stars
james
Aug 21, 2018

Easy for anyone moving

Nice staff, clean facilities, and simple setup.

 
5 out of 5 stars
Peter
Aug 15, 2018

The facility is great & customer service has been awesome.

The facility is great & customer service has been awesome. Would highly recommend.

 
5 out of 5 stars
LYNNE
Aug 09, 2018

Very clean with excellent staff and customer service.

When I arrived to pay for my storage unit, a man named Frank helped me and he was not only nice, but extremely knowledgable. He helped me through the process and when I left, I felt ready to move my possessions into the unit. The facility itself is beautiful - nice and clean and well-maintained. I felt that my things would be safe there. Next, the price was the best in the area. I checked from Alexandria to Silver Spring and no other storage facility came close to the pricing I received at CubeSmart on NY Ave. in D.C. I highly recommend using this facility.

 
5 out of 5 stars
Sophia
Aug 07, 2018

Great Facility, super friendly staff

The staff at this facility were incredibly helpful when I was moving in. Facility is clean and secure. Would absolutely recommend to a friend.

 
5 out of 5 stars
Justin
Aug 03, 2018

Impressed

Very clean facility. Was in and out in 20 minutes with a new storage unit. Ample carts for moving. Impressed so far.

 
5 out of 5 stars
Samantha
Jul 10, 2018

Great service

The staff was extremely friendly and helpful, and the space is just as advertised

 
5 out of 5 stars
Mary
Jun 27, 2018

Great experience! Everything about the building was perfect.

Frank was such a great employee to work with and was so helpful with everything. He went the extra mile and made the entire process simple, easy and pleasant.

 
5 out of 5 stars
alex
Aug 21, 2017

Clean, extremely efficient, nice place

Andre was fantastic. Really helpful guy. Great new clean facilities with lots of size options and good access hours. Highly recommend!

 
5 out of 5 stars
Megan
Jul 14, 2017

Great options for storage in DC

Easy move in. Nice United. Fair price.

 
5 out of 5 stars
Robert
Jul 09, 2017

Andre was amazing.

Great service. Friendly salesman. Quick process. Clean locker.

 
5 out of 5 stars
Margaret
May 22, 2017

Very friendly, helpful staff

Clean, secure, budget friendly!

 
5 out of 5 stars
Todd
Apr 29, 2017

Efficient, clean, friendly

Had EXCELLENT service from Andre. Super smooth process getting set up. Facility has thoughtful touches everywhere. Very pleased. Location on busy NY Ave is a littl tricky, but once you are on the premises, lots of space to maneuver.

 
5 out of 5 stars
Dee
Mar 29, 2017

Excellent Customer Service

great facility! clean and staff was very helpful.

 
5 out of 5 stars
Swen
Mar 18, 2017

cool clean place

people are super cool and its nice inside

 
4.5 out of 5 stars
Swen
Mar 17, 2017

Front desk guy was mad cool

Clean and cool people and access till 10pm Winning

 
5 out of 5 stars
Michael Thomad
Mar 08, 2017

The reservation process was very quick and easy.

I was very surprised by the cleanliness of the facilities inside and out and the level of security is wonderful and the prices are very affordable.

 
5 out of 5 stars
Deion
Mar 06, 2017

Serious customer service

They made it happen for me . There customer service was on point.

 
4.5 out of 5 stars
Jennifer
Sep 20, 2016

Need better internet connection! Do better Verizon!

Great People! Great Service! They just need better support!

 
5 out of 5 stars
Val Oliphant
Sep 11, 2016

Great customer service and resources

Had a great experience here! They have plenty of space and tools to help you move things up into your storage unit- including use of a truck for free! They called a few days ahead of my reservation to make sure I didn't need anything else and explain protocols etc.- super useful. Workers were helpful, even when I lost the key to my lock and they had to cut it off. Would def recommend to others.

 
5 out of 5 stars
Jaki Davis
Sep 04, 2016

Kewl beanz experience!

Happy Sunday :) Michael was the impeccably awesome and professional!! He went above and beyond to ensure that my move-in was stress-less. He was multi-tasking and found time to assist me and my mom due to my post-surgery condition. He was empathetic and made me feel at ease. His trainee was exceptional as well! The facility is beautiful!!! The location is superb! Please check them out and secure a unit or 2!! Kudos and thanks a mil! I am soooo appreciative and thankful to Michael!

 
5 out of 5 stars
Jaki Davis
Sep 04, 2016

Awesome saucesome experience!!

Happy Sunday :) Michael was impeccably professional....just a God-sent!! The facility is beautiful. I had some health issues, and Michael was empathetic and made the move-in stress-less. He assisted my mother and me; although, he was multi-tasking. His new trainee was exceptional as well. The location is great. They offer a van as an amenity. I was impressed. Please patrinize this facility! You will not be disappointed!!

 
3.5 out of 5 stars
Sandra
Aug 24, 2016

Friendly staff

The staff was very helpful answering questions and showing us the storage space so that we could make our decision. A little over priced but a good location.

 
4.5 out of 5 stars
Philip
Aug 17, 2016

New Location. Great Service.

I like having a location in DC that is well priced and close by. The customer service was great. My only complaint is that they only have 2 dollies for the whole facility, but I'm sure this will be remedied with time.

 
5 out of 5 stars
Brendan
Aug 09, 2016

New Facility, Very Nice and Convenient!

Brand new, clean facility with good prices for DC. Staff were helpful and friendly. Large loading area that can fit most any size vehicle.

 
4.5 out of 5 stars
Ericka
Aug 02, 2016

Perfect storage!

The customer service is very patient with me and willing to help out. I'm happy to make a right decision

 
5 out of 5 stars
Shervon
Jul 29, 2016

Great Storage!

It's brand new. So it's newly renovated. Very clean! Great Acess hours! Free truck or van with move-in!!!

 
5 out of 5 stars
Quish
May 28, 2016

Best Storage in the DMV!

With the purchase of their $14 insurance, my 1st month was only $1 and I also received a discount my on 2nd month along with a Dunking Doughnuts gift card. Customer service was great. They also offer free truck rental. Cheaper than any storage place in the area.


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