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CubeSmart Self Storage - Phoenix - 3122 East Washington Street

3122 East Washington Street
Phoenix, AZ 85034
(877) 449-987
4.5 stars

See all 103 reviews

Reserve a storage unit online or call (877) 449-987.

About CubeSmart Self Storage - Phoenix - 3122 East Washington Street

CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry!

Customer Review

 
5 out of 5 stars
Jeremy
Nov 05, 2018

May is the best

Cost Affordable. Convenient and fast service


See all 103 reviews of CubeSmart Self Storage - Phoenix - 3122 East Washington Street

Features

  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% military discount (active-duty)

Hours

Office Hours
Sun11:00 AM - 3:00 PM
Mon9:30 AM - 6:00 PM
Tue9:30 AM - 6:00 PM
Wed9:30 AM - 6:00 PM
Thu9:30 AM - 6:00 PM
Fri9:30 AM - 6:00 PM
Sat8:30 AM - 5:00 PM

Hours

Access Hours
Sun6:00 AM - 10:00 PM
Mon6:00 AM - 10:00 PM
Tue6:00 AM - 10:00 PM
Wed6:00 AM - 10:00 PM
Thu6:00 AM - 10:00 PM
Fri6:00 AM - 10:00 PM
Sat6:00 AM - 10:00 PM

Available Units by Price

5' x 8' Unit

  • Air cooled only
  • Heated only
  • Interior
$29.70
per month

5' x 10' Unit

  • Drive up
  • Outdoor access
$55.80
per month

5' x 10' Unit

  • Floor 1
  • Interior
$57.80
per month

5' x 15' Unit

  • Drive up
  • Outdoor access
$64.60
per month

8' x 10' Unit

  • Drive up
  • Outdoor access
$66.60
per month

10' x 10' Unit

  • Drive up
  • Outdoor access
$76.50
per month

10' x 10' Unit

  • Drive up
  • Outdoor access
$83.70
per month

8' x 20' Unit

  • Drive up
  • Outdoor access
$123.25
per month

10' x 20' Unit

  • Drive up
  • Outdoor access
$126.00
per month

15' x 20' Unit

  • Drive up
  • Outdoor access
$176.80
per month

20' x 30' Unit

  • Drive up
  • Outdoor access
$307.70
per month

20' x 30' Unit

  • Drive up
  • Outdoor access
$308.70
per month

30' x 35' Unit

  • Drive up
  • Outdoor access
$487.05
per month

3122 East Washington Street, Phoenix, AZ 85034


Customer Reviews of this Facility (103)

 
5 out of 5 stars
Jeremy
Nov 05, 2018

May is the best

Cost Affordable. Convenient and fast service

 
5 out of 5 stars
JOHDI
Aug 30, 2018

Great people

They worked with me and my situation.

 
5 out of 5 stars
Shari
Aug 27, 2018

Nice Facility

The storage units are well kept and the staff was super friendly and helpful.

 
3 out of 5 stars
Greg
Aug 17, 2018

What I was looking for...inexpensive storage

Parking is cramped for getting to the office and storage units. If you have a large truck and/or trailer, that could be interesting! Substitute asst. manager did his best to make the sign-up for the unit I reserved as painless as possible. He was not able to put autopay in place, which required a second call the next day to the regular manager/asst manager. The office is clean. Entry ways to the storage facilities have litter and are dirty. This could be the result of monsoon season in the PHX valley, as the wind tend to be strong. Regardless, the facilities need to be swept. The storage unit I rented was clean. These units appear to be wallboard only, which I am not used to (typically corrugated metal) and I wonder about the security. I guess that's what the mandatory insurance if for, which was also a surprise (fortunately, home owners and renters insurance are acceptable alternatives). All-in-all, for the short time I intend to use the storage facility, it will suffice.

 
5 out of 5 stars
Claudia
Aug 15, 2018

They were friendly and helpful

Greeted me as I came thru the door . Professional and answered all my questions

 
5 out of 5 stars
Jose
Jun 04, 2018

Excellent

The staff is excellent with customer seservice she went out of her way to make sure I was accommodated and also made sure I was getting a great deal for my money

 
5 out of 5 stars
Christopher
May 06, 2018

very easy and quick to use

I was in and out very fast and with my unit i reserved the same day

 
5 out of 5 stars
Emily
May 05, 2018

nice staff and easy access to storage unit

the lady at the front desk was super kind and helpful. i’m a college student and i moved out of my dorm and put all of my stuff in storage since i’m out of state, and the lady at the front desk made sure i had everything i needed. storage unit was easily accessed, we had to walk up one flight of stairs to get to it but it was still quick and easy.

 
3 out of 5 stars
Jeff
Apr 17, 2018

Convenient to Downtown Phoenix

Lakisha was great, gave me helpful advice about the kind of lock I should use.

 
3.5 out of 5 stars
Susan
Feb 26, 2018

Size matters.

We could not fit our truck and trailer into the main part of the facility where our original reservation was for. Be aware. We luckily were moved to the other building where we could manuver around.

 
5 out of 5 stars
Janmichael
Feb 12, 2018

hands down with out a doubt awesome.

Awesome all the way around great facility run by good people .. makes for a great experience.

 
2.5 out of 5 stars
Shelley
Dec 09, 2017

Not happy with the price

Not at all pleased with the mandatory insurance, which is higher than the value of goods I have in the unit. Had I known the total would have been so high I would have gone elsewhere.

 
3 out of 5 stars
Carlos
Dec 07, 2017

Good experience

Very good service just the storage looks in bad shape walls are unfinished no light bulbs

 
3 out of 5 stars
Carlos
Dec 07, 2017

Good experience

Very good service just the storage looks in bad shape walls are unfinished no light bulbs

 
5 out of 5 stars
dawn
Nov 16, 2017

top notch business with friendly and helpful staff

the operators at the 888-481-0881 should really be more current as to which locations have specific units such as with a/c. otherwise it was fine

 
5 out of 5 stars
Shane
Apr 25, 2017

Great Staff

Super helpful staff. Well run. Easy to get started.

 
5 out of 5 stars
John
Feb 24, 2017

Jay & Latisha were great!

Smooth transaction would recommend to others

 
5 out of 5 stars
Luke
Jan 14, 2017

Great

Helpful staff, and very fair price.

 
5 out of 5 stars
Anneliese
Oct 12, 2016

Clean, secure place

Customer service was excellent. The pricing was affordable. Location is easy to access.

 
4 out of 5 stars
Kendra
Oct 09, 2016

Secure

Paperwork was quick and easy. I like that you have to enter a code to enter and exit the facility.

 
3.5 out of 5 stars
Teryl
Oct 07, 2016

Very frindly staf

Parking lot needs to be bigger. Prices should include all fees that are required.

 
1.5 out of 5 stars
Carolyn
Sep 30, 2016

It was ok

The units could be cleaner and the doors larger on the 8x10. It was hard getting the couch in there.

 
5 out of 5 stars
Hearher
Sep 26, 2016

Very reasonable rates and clean facility

Great customer service. I have had a good experience thus far.

 
5 out of 5 stars
Stefanie
Jul 26, 2016

Very affordable and clean storage

Overall, signing up and moving in were easy and stress-free. The man who waited on me explained which units were available, and I was able to rent one that was bigger than what I originally expected for the same price. Customer service was professional and friendly, and the storage unit was clean. I would recommend CubESmart to others.

 
5 out of 5 stars
Mary
Jul 23, 2016

good customer service

Reserved online . Called to confirmed, was very helpful since i was moving from out of state. When arrived was very helpful.

 
4.5 out of 5 stars
weimin chen
Jul 01, 2016

On site manager was friendly and helpful

Good location, Unit clean. I was able to reserve a truck to move my bulk furniture on move in date saving me a lot of money in addition to a 5o% discount for the first month rental. Great value.

 
4.5 out of 5 stars
Matt M.
Jun 04, 2016

Great, accessible and left alone.

I alone my unit, you wouldn't be able to tell from interacting with me, but I hate small talk. The staff here let's me go about my business with out a lot of unnecessary chat and BS. I really like it alot.

 
5 out of 5 stars
Sam
May 18, 2016

Easy, Cheap, Accessible, what more can you ask for?

I found this storage facility because they had the best prices in central phoenix. I'm not disappointed.

 
3 out of 5 stars
Kelly
May 02, 2016

Facility was great.

The reason for the low score for time on paperwork is not due to the facility itself, but the 3rd party company I used to make the reservation (findstoragefast) due to the company providing me with a reservation and then sending the storage facility different reservation information, this caused quite a delay. The representative at the facility (I believe Tom) was very helpful, and even aplogized for the error and delay even though it was not his fault.

 
5 out of 5 stars
Randall
Apr 23, 2016


Very quick and convenient

 
5 out of 5 stars
Catherine
Apr 05, 2016

Friendly, professional service

Tomat Cubesmart was extremely professional and courteous. We are happy with the price and the rental.

 
5 out of 5 stars
Sarah
Mar 31, 2016


My experience was excellent!

 
4 out of 5 stars
mark
Feb 25, 2016


Quick and easy. Everything was explained professionally and clearly.

 
3 out of 5 stars
william
Feb 22, 2016

very nice place.

To store stuff. Very easy access to my stuff I sell across at park and swap

 
5 out of 5 stars
Sheila
Feb 18, 2016


Customer service was fantastic.

 
4 out of 5 stars
TAMIKA
Jan 31, 2016

Overall it worked out well on short notice

The price, customer service, was great.

 
5 out of 5 stars
Nicholas
Jan 30, 2016

Great price and service

Friendly manager and easy to move in

 
4 out of 5 stars
Nancy Langsner
Dec 06, 2015

Angel is very helpful

I have my storage at this location and Angel is very helpful.

 
5 out of 5 stars
Estela
Dec 02, 2015

Great service!

Very happy with customer service!

 
5 out of 5 stars
gary
Oct 30, 2015

so far so good

initial experience has been great and have no reason to expect anything else as time goes on

 
3 out of 5 stars
neal
Oct 16, 2015

Good..

They did a great job getting me in the space, only one minor mistake.

 
5 out of 5 stars
Jaime
Oct 14, 2015

Great

Awesome service and friendly folks. I got my storage space and moved in all in under an hour. It was hassle free and the folks there found my reservation quickly.

 
4 out of 5 stars
Richard
Oct 06, 2015


 
5 out of 5 stars
Carol
Sep 29, 2015


The staff at the location where I am at are EXTREMELY friendly.

 
3 out of 5 stars
tangela
Sep 22, 2015

lightbulb out in unit

manager needed help should have been 2 employees

 
5 out of 5 stars
Christina
Sep 14, 2015

Lights i love lights

In very impressed with the facility,considering the neighborhood. It was very well lit and I even had lights in my drive up unit! Amazing customer service!!!!

 
4 out of 5 stars
carol
Sep 03, 2015


Great customer service and very helpful and friendly

 
4.5 out of 5 stars
Sndres
Aug 30, 2015

Great experiences would gladly rent again

Great place to store your stuff

 
4.5 out of 5 stars
Jaime
Jul 28, 2015

Great

Simple and fast setup and access. Easy bill pay.

 
5 out of 5 stars
Blake fensler
Jul 27, 2015

clean, secure

Like above, clean and secure. Nice layout of the storage units

 
5 out of 5 stars
Bruce
Jul 23, 2015

A Good Place to Put Your Stuff

Friendly, helpful staff. No awards for fancy decor, but solid and functional storage units in a variety of sizes to fit different needs. Easily accessible at most normal times of day. If you need some space to store things, you could do worse.

 
4 out of 5 stars
Keeon
Jul 08, 2015


The lady that helped me was very polite and the storage was clean.

 
4 out of 5 stars
Rosemary
Jun 18, 2015


GREAT CUSTOMER SERVICE!

 
5 out of 5 stars
Chanda
Jun 18, 2015

Very friendly

I had no problems at all was the first time I ever rented a storage unit the staff was very friendly and helpful

 
5 out of 5 stars
Jason
Jun 12, 2015

Customer service oriented and excellent choices

Ray was amazing, and stayed late in order to help me get my unit. I had an issue with getting there before six. The unit was not swept out, but Ray said he would give me 10% off next month so that was an excellent solution. The unit is in a perfect spot next to the airport, and it is a little hard to maneuver in a moving truck with a trailer. Without a trailer it's perfectly fine. I am glad I made the move.

 
5 out of 5 stars
Mercedes
Jun 12, 2015

Great overall

The customer service was wonderful. I was having difficulties with my card but they were patient and very nice!

 
4.5 out of 5 stars
Kara
Jun 07, 2015

great customer service

very pleased With the customer service

 
5 out of 5 stars
valinda
May 31, 2015


The Staff was helpful and Friendly

 
5 out of 5 stars
Angel
May 18, 2015


 
5 out of 5 stars
Tyler
May 08, 2015

Great place!

helpful service, safe, great deal!

 
4 out of 5 stars
Jennifer
May 03, 2015

fast,friendly and affordable

The whole process of state to finish was great. Called and made a reservation over the phone and got a great deal when I went in and looked at the unit. The staff was friendly.

 
4 out of 5 stars
Janmichael
Apr 02, 2015

Average Storage Facility

CUSTOMER SERVICE IS GOOD, GROUNDS ARE CLEAN, STORAGE UNITS COULD BE UPDATED TO BE A LITTLE MORE SECURE BUT HOWEVER THE WAY THEY GET AROUND IT US THEY REQUIRE YOU TO HAVE INSURANCEINSURANCE. BUT OVERALL IT'S AN AVERAGE PLACE AND PRICE IS RIGHT.

 
5 out of 5 stars
Jennifer
Mar 21, 2015


 
5 out of 5 stars
Frankie
Mar 05, 2015


from the first time i called to get info,the guy answered the call was so helpful & most important, very informative.then the guy at the storage yard was very helpful ! we really appreciated it. i have been in customer service for over 20 yrs and this is great service ! thank you !

 
4.5 out of 5 stars
Kyle
Mar 03, 2015

Ray is awesome

Using a storage unit for a couple of months. Looked and looked around and found this location fairly priced. Ray was a great help, super nice guy. Very easy, not a whole lot of paperwork. Would definitely recommend to friends who need a storage unit. Not the greatest area, but still very well kept and secure.

 
4 out of 5 stars
Leticia Ostos
Mar 01, 2015

great price good location

 
3 out of 5 stars
Rikki
Feb 16, 2015


 
5 out of 5 stars
Greena
Feb 02, 2015


Excellent service and experience.

 
5 out of 5 stars
John
Jan 16, 2015


 
4 out of 5 stars
Tracey
Jan 04, 2015


Efficient organized. Ray did a great job orientating me to the process

 
4.5 out of 5 stars
James Quiroz
Dec 23, 2014

great place and value.

I recommend this place to frirnds and family.

 
5 out of 5 stars
Vincee Marquee
Dec 21, 2014

The Best Experience

I've renter storage units on many occasions & this has been bar none the best experience I've had with renting storage!!!!!!

 
5 out of 5 stars
Sharette Sullivan
Nov 30, 2014


 
4 out of 5 stars
Lynn
Sep 18, 2014


Nice people, unit a little small, no elevator but nice peeps, digs ok, decent clean overall good expeience what I needed and asked for

 
4 out of 5 stars
Laura
Sep 15, 2014


Great! The staff were amazingly friendly, helpful and knowledgeable.

 
3 out of 5 stars
Britton
Sep 10, 2014


Good value, seems reasonably secure, very helpful staff.

 
4 out of 5 stars
Juan Rodriguez
Sep 09, 2014

I went there got awesome prices, great customer service (Chance) was great at explaining everything.

Great value I am recomending this place to all who need a storage around that area great location and pricing can't ask for more.

 
4 out of 5 stars
Avery Mickles
Sep 04, 2014


A pleasant and painless experience.

 
4 out of 5 stars
tim
Aug 24, 2014


So far no complaints.

 
4 out of 5 stars
Bonnie
Aug 15, 2014


Very easy, very friendly

 
4 out of 5 stars
Gary
Aug 13, 2014


Very helpful and friendl

 
5 out of 5 stars
Amber
Jul 31, 2014


This is Ambers father,I payed the set up fee and first month bill.It would be nice to have a 10 or 15 dollar a month unit,because she will pay from now on.Unfortunatly she will prob not be able to aford especialy because her stuff only fills one twentyth of the unit.I'm trying to show her responsibility.if the unit was less expensive she would stay.

 
2 out of 5 stars
karen
Jul 14, 2014


 
5 out of 5 stars
Clarisa
Jun 07, 2014


 
4 out of 5 stars
Alysa
Apr 29, 2014


Great! Couldn't ask for a better place.

 
5 out of 5 stars
AMY EVERSON
Mar 20, 2014

ONE OF A KIND FACILITY!

BEST EXPERIENCE EVER HAD WITH STORAGE RENTING, THANK YOU, CHANCE, FOR THE PROFESSIONAL THROUGH SERVICE U PROVIDED ME, THIS WAS DONE IN LITERALLY 15 MINUTES TOPS, IM SO PLEASED AND CONFIDENT IN THIS SERVICE I WILL NEVER USE ANY OTHER FACILITY CUBE SMART IS THE SMARTEST DECISION U CAN MAKE WHEN IT COMES TO STORAGE! THANK YOU!

 
4 out of 5 stars
Troy
Mar 04, 2014


Was great.

 
4 out of 5 stars
Steve
Feb 20, 2014


Helpful people. Been very pleased with using this storage facility. When I needed extra space they were extremly accommodating.

 
5 out of 5 stars
Johnny Clark
Feb 18, 2014

very good customer service

over all everything started rocky appearantley a new associate started and gave me wrong prices and upstairs downstairs info but Cynthia made it clear to what the would be and took care of me Thank You.

 
4 out of 5 stars
Michael
Feb 18, 2014


It was a very easy and simple process. I got online, made a reservation and was moved into the storage units within a couple of hours. Much easier than anticipated!

 
4 out of 5 stars
Trina
Dec 17, 2013


Chance was excellent!

 
5 out of 5 stars
Thomas
Dec 17, 2013


Your man onsite (Chance) was outstanding in all aspects of this experience, AND he called to remind me I hadn't put a lock on the unit,,, Great JOB

 
3.5 out of 5 stars
scott
Dec 03, 2013

overall pretty good

Everything was real good and the price I would give a higher score except I feel like they should disclose on the website at least that there is a mandatory insurance charge that in my case was almost as much as the unit. Which in effect almost doubled the price of the space rented and hence making it not as good of a bargain as I thought at first glance. Something to think about. They really should put that on the website.

 
5 out of 5 stars
Aubrey
Sep 28, 2013

Great place, GREAT service!

I walked in 2 mins before closing (not knowing they were closing) and PAUL helped me through the whole process! He was super sweet, helpful and very kind. Paul had a free moving truck ready for me and hooked me up with an air conditioned unit - super simple move; probably the best! I will definitely recommend this place to everyone I know! And please GIVE PAUL A RAISE!! He's amazing!!

 
4 out of 5 stars
f gonzales
Jun 18, 2013


 
3 out of 5 stars
David
Apr 30, 2013


Storage area is on second floor. There is no elevator to the second floor. All goods stored must be hand carried up a set of narrow stairs. I will not be staying after the initial month.

 
4 out of 5 stars
Blake Sanders
Apr 01, 2013

Great value

Best value I found in town. No frills, but great price and adequately secured. Staff is helpful and friendly

 
4 out of 5 stars
Dustin
Mar 12, 2013


Friendly amd pleasant staff that was eager to offer their services.

 
5 out of 5 stars
Scott Hanlin
Dec 09, 2012

Great place, friendly staff!

The staff is very helpful and friendly. They showed us the unit before hand to make sure it was what we needed and even showed a larger one to see if it would be better for us. Highly recommend this place for storage needs.

 
4 out of 5 stars
India
Nov 20, 2012


 
5 out of 5 stars
Paul Garcia
Aug 16, 2012

excellent prices, great customer service

I went there got great prices, great customer service (Chance) explained everything very well and understandable.

 
4 out of 5 stars
Dan K.
Apr 30, 2012

Good price, but watch the fees!!

Got a great rate online for a 5x5 unit. Check in was fairly simple, but make sure you ask what ALL the fees are prior to printing the contract! There is an ADMIN fee $22, INSURANCE $10 (mandatory per mgr!), and their LOCK $18...so my $12 unit wasn't $12! Otherwise, clean, new and easy to get to.

 
5 out of 5 stars
Luis Bueno
Feb 13, 2012

best place to move-in for the money.

I was searching for a long time for a 5 by 5 storage that would be cheap since at this time i am unemployed. Every place i went to wanted an outrageous amount of cash for just this little bitty space. Then i fell upon Cubesmart, i immediately moved in before somebody else got the spot. You don't need to look no further, just come to Cubesmart.


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