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CubeSmart Self Storage - District Heights

3750 Donnell Dr
District Heights, MD 20747
(877) 449-987
4.5 stars

See all 46 reviews

Reserve a storage unit online or call (877) 449-987.

About CubeSmart Self Storage - District Heights

CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry!

Customer Review

 
4.5 out of 5 stars
Kirk
Jan 31, 2019

excellent service and very nice facility...

This is the second time I've had to use an off-site storage facility, but my first encounter with "Cube-Smart." The service is much more professional here, and the facilities in much better condition. Certainly a more comfortable experience here...


See all 46 reviews of CubeSmart Self Storage - District Heights

Features

  • Elevator available
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% military discount (active-duty)

Hours

Office Hours
Sun11:00 AM - 3:00 PM
Mon9:30 AM - 6:00 PM
Tue9:30 AM - 6:00 PM
Wed9:30 AM - 6:00 PM
Thu9:30 AM - 6:00 PM
Fri9:30 AM - 6:00 PM
Sat8:30 AM - 5:00 PM

Hours

Access Hours
Sun6:00 AM - 9:00 PM
Mon6:00 AM - 9:00 PM
Tue6:00 AM - 9:00 PM
Wed6:00 AM - 9:00 PM
Thu6:00 AM - 9:00 PM
Fri6:00 AM - 9:00 PM
Sat6:00 AM - 9:00 PM

Available Units by Price

5' x 5' Unit

  • Climate controlled
  • Interior
  • Elevator
$57.00
per month

5' x 10' Unit

  • Climate controlled
  • Interior
  • Elevator
$75.75
per month

5' x 10' Unit

  • Climate controlled
  • Floor 1
  • Interior
$83.25
per month

7' x 10' Unit

  • Climate controlled
  • Interior
$93.75
per month

5' x 15' Unit

  • Climate controlled
  • Interior
$117.00
per month

10' x 10' Unit

  • Climate controlled
  • Interior
  • Elevator
$139.50
per month

10' x 10' Unit

  • Climate controlled
  • Floor 1
  • Interior
$152.25
per month

10' x 12' Unit

  • Climate controlled
  • Interior
$156.00
per month

10' x 15' Unit

  • Climate controlled
  • Interior
  • Elevator
$168.75
per month

10' x 15' Unit

  • Climate controlled
  • Floor 1
  • Interior
$185.25
per month

10' x 20' Unit

  • Climate controlled
  • Floor 1
  • Interior
$255.00
per month

3750 Donnell Dr, District Heights, MD 20747


Customer Reviews of this Facility (46)

 
4.5 out of 5 stars
Kirk
Jan 31, 2019

excellent service and very nice facility...

This is the second time I've had to use an off-site storage facility, but my first encounter with "Cube-Smart." The service is much more professional here, and the facilities in much better condition. Certainly a more comfortable experience here...

 
4 out of 5 stars
Bolarinwa
Jan 21, 2019

Stored away

It's a good location and the promotion was perfect for me to move in, it's a clean and quiet location.

 
5 out of 5 stars
Kirk
Dec 01, 2018

Excellent service, very nice space, well maintained and user friendly...

The desk clerk at CubeSmart, Tracy, was extremely professional and very helpful with regards to our securing a storage space. The unit is clean and well maintained.

 
4.5 out of 5 stars
Jessica
Aug 05, 2018

Friendly staff, clean space and good prices

Friendly staff and clean space

 
5 out of 5 stars
Ebony
Jan 04, 2018

SPO Site Supervisor

Great service and very nice courtesy employees

 
5 out of 5 stars
Wanda
Aug 26, 2017

My customer service representative was the best!

This is my first storage experience. The gentleman at the District Heights store was informative and very helpful. He made sure I was getting the best value for my needs. Truly appreciated the fine service.

 
5 out of 5 stars
Wanda Morsell
Aug 12, 2017

Great Experience!

The storage unit is close to my home. I received great service and information when I called and when I went in to move in, the best part of that was the courteous, helpful and informative treatment of Mr. T. Ross. An impression of a company is mostly based on the customer service of it employees. CubeSmart on Donnell Drive in District Heights gets an A+ because of Mr. Ross.

 
4 out of 5 stars
Staci
Jun 25, 2017

Pleased

Happy to have a smooth transition from one unit to the other and Terrance was very helpful. He even found some people to help us move some heavy furniture. Thank you for your professionalism.

 
5 out of 5 stars
Carolyn Harrison
Jun 12, 2017

Awesome

Love this place and the staff is very friendly

 
4 out of 5 stars
Ashley
Jan 20, 2016

Everything went smoothly!

Thanks! The storage unit is exactly what I needed.

 
5 out of 5 stars
Stephanie
Jan 02, 2016

Great storage

Convenient and cheap. Everything was clean and customer service was first notch.

 
5 out of 5 stars
Stephanie
Dec 25, 2015

Great job!

Terence helped us check in and he was great!

 
3.5 out of 5 stars
Chi
Dec 23, 2015

Affordable Storage

Staff was very helpful. However, facility needs more lighting outside. I brought my own lock and a copy of my homeowner's insurance. Bringing these two items will save you a few bucks.

 
5 out of 5 stars
Talaya
Nov 06, 2015


 
5 out of 5 stars
Emre
Sep 08, 2015

Definitely recommend it

The staff was very friendly and helpful. It's a very clean and secure place. The only downside is that the insurance requirement which I didn't know of until I signed the papers. You either need to buy it for $12/mo from them or bring your own policy. Additional cost....

 
3.5 out of 5 stars
samantha
Sep 01, 2015

customer service was great

Would recommend to a friend. Very clean. A lil pricy but cheaper than most.

 
4 out of 5 stars
Savanna
Aug 26, 2015

Great storage unit

This is my second time renting a storage unit and Cubesmart was super clean, well-lit, well-organized, and had a very strict security system, which I really appreciated. I would definitely use again and I would recommend to a friend.

 
5 out of 5 stars
Andre
Jul 26, 2015

No problem with my experience

Booked online n compared to other storage facility they was one of the cheapest. The facility looks nice and it was very clean. The customer service was great explained everything to us. Basically it was nothing for me to complain about. Except 1. Those boxes are to damn expensive. Lol. But good experience so far.

 
4.5 out of 5 stars
Larry
Jul 13, 2015

Great service

All questions were answered. Thanks

 
5 out of 5 stars
Joseph
Jul 11, 2015

Nice new facility!

Some minor issues with an original storage unit with a bad latch, and a lengthy registration process, but in the end everything went well!

 
4 out of 5 stars
Kevin
Jun 22, 2015

Great staff. Clean facility. Long Walk to the cube...

The staff does a great job to welcome you and ensure a smooth transition into the facility. However, for the amount being paid for the unit, I expected more from my cube... like being able to drive up to the unit. Instead, I have a long haul from the entrance (~300 feet, 4 turns, and an elevator ride) to my (unlit) cube. The elevators are slow, the number of dollies is limited, the aisles are tight (for couches/mattresses) and that drags out an already painful process.

 
4 out of 5 stars
Anthony
Jun 03, 2015


Everyone was very friendly and helpful. It was a much easier experience than I anticipated.

 
5 out of 5 stars
Megan
May 08, 2015

Highly Recommend

First time I've ever been to this facility and I am thoroughly impressed. Only negative part was having to buy mandatory insurance that wasn't a part of the monthly rate. Otherwise, I don't have any complaints!

 
4 out of 5 stars
Angela
May 07, 2015

Satisfied customer

Very responsive sales team; friendly and professional. Pet peeve of mine is answering phones while dealing with a customer, the service representative let the phones roll over to voicemail in order to answer later. I loved it.

 
5 out of 5 stars
Bri
Apr 17, 2015

Pleased

This my first time renting a storage unit and for my budget it was extremely affordable. The 5x5x8 has enough room to fit all of my things and some of my boyfriends place that he wasnt using. Im pleased with my decision to rent with Cubesmart.

 
5 out of 5 stars
Lorraine
Apr 10, 2015


The experience that i had with this facility was great. I got all of my questions answered and I reserved it the same day. The location and the price was just right.

 
4 out of 5 stars
Allen
Mar 05, 2015


So far it a good place to storage things

 
5 out of 5 stars
Marie Anderson
Mar 02, 2015

Smooth and courteous operation!

My first experience with renting a storage unit and from customer service to appearances everything was great!

 
4 out of 5 stars
Rosemary
Feb 26, 2015


Very good did not have any proble

 
2 out of 5 stars
Ronald
Dec 13, 2014


It took too long to obtain the unit. I had paid labor waiting idle while the unit was being processed. It cost an extra $150.00

 
4 out of 5 stars
Rafael M.
Dec 11, 2014


I found the people willing to help. It would be interesting to have discounts for longer periods in storage.

 
4 out of 5 stars
Robert
Jul 31, 2014


 
4 out of 5 stars
Jeffrey
Jul 08, 2014


I was very impressed by the condition of the facility, from the office to the storage areas. Also, Monique at the front desk couldn't have been friendlier or more helpful. One thing I will add, though, is that the paperwork took much longer than I expected, and longer than my previous experience with a different storage company.

 
4 out of 5 stars
yuki
Jun 23, 2014

friendly service

friendly and very efficient people

 
5 out of 5 stars
Evan
Jun 16, 2014

Great facility! Highly recommended!

Just signed up for a storage locker and it was probably the best customer service experience I've had in general in a very long time. Staff is extremely professional, courteous, helpful, and nice. Facility is very cleanly maintained and seems to be in excellent condition.

 
4 out of 5 stars
Sidnice
Apr 27, 2014


 
5 out of 5 stars
Brittani
Feb 13, 2014


First time ever getting a storage and it was truly a great experience.. Faculty nice spoke well and clearly , explained everything. I would recommend cube storage to everyone..

 
4 out of 5 stars
Daryl
Dec 03, 2013


 
5 out of 5 stars
Nouhou
Nov 09, 2013


Excellent customer service, great location!

 
5 out of 5 stars
albert
Sep 17, 2013


 
4 out of 5 stars
Nha
May 21, 2013


 
4 out of 5 stars
Monica
May 10, 2013

I was impress how clean it was

But over all everything was good

 
4 out of 5 stars
Roderick
Mar 01, 2013


My experience was very good. Although I have concerns about the neighborhood I feel confident that this facility has adequate security. I also got a good price online.

 
5 out of 5 stars
NeKia' Butler
Dec 31, 2012

Excellent Customer Service

The entire process was outstanding. I googled storage units in the area, CubeSmart popped up and has a very good price, the least expensive in the area. It's a block away from home, very clean, secure, and reasonable accessible. So far so good.

 
4 out of 5 stars
April
Aug 16, 2012


Very quick and easy!

 
4 out of 5 stars
monique scott
Jun 08, 2012

quick, convenient and easy

good prices online and able to do most paperwork there also. easy move in and very professional service


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